York Pavilion Hotel, Sure Hotel Collection by Best Western

Nice, comfortable room which was clean and had everything we needed. The dining room was a bit 'clinical' and quiet so we ate meals in the bar which was a little livelier. The hotel had a lot of character and history which was very interesting.

Everything including the decor , rooms , reception and bedrooms

All the staff were polite, friendly & chatty and very helpful. It was lovely to see how they worked together in a very pleasant, friendly and cohesive manner. They certainly appear to enjoy working there as we did staying there. Our room #29 was warm, inviting, quiet & the mattress was wonderful. I had the best two nights sleep. Even though the room is positioned near the stairs, it was quiet. We only once heard one group of people going off to their rooms for about a minute and then silence. We turn in about 10pm. The shower in the bath is excellent. Very powerful and the temperature can be easily adjusted. The on site parking is protected by a barrier & only £15/ 24hrs which is very reasonable compared to other hotels in the city. We already knew that we would have to pay and the staff were very pleasant with telling us when we arrived. It may not be a swanky Hotel but it certainly has its charm and history & most importantly it's warm and comfortable with a well stocked bar, very much needed after a long day in York. As it said on the sign as we entered it's a bit old-fashioned which is great. It might not be to everyone's taste, but for us it was just wonderful. It was far enough away from the hustle and bustle and loudness of the City for us to enjoy each evening and each waking day. The breakfast has a great selection both for vegetarian and meat eating individuals. And what was nice is, if you want poached eggs you just have to ask & they accommodate. The grounds were lovely and picturesque. They have outdoor seating in the courtyards. We will definitely be back again.

A beautiful hotel with stunning communal spaces and beautiful garden areas. The barman was polite, friendly and helpful on our first evening. The shower was lovely and strong.

Beautiful hotel in a lovely location. We only stayed one night so didn't make the most of all the facilities. Would loved to have sat in the beautiful gardens with afternoon tea, or a cocktail! Staff very nice, breakfast room had a lovely ambience and plenty to choose from at the buffet, as well as ordering a full English. Bedroom was very comfortable, huge double bed. We were at the front, so near the road but very little noise. Fulford is a lovely village, with local pubs, although we chose to walk into the city for dinner. Yes, we paid £15 for parking for 24 hours, no problem parking, don't know why some reviews said it was difficult. I suppose it depends on how big your car is. Every effort is made to fulfill guests' needs: iron, ironing board, fan in wardrobe. The hotel has a lot of charm and character.