York Pavilion Hotel, Sure Hotel Collection by Best Western

The helpfulness and politeness of all the staff. The bar and dining facilities. It's quietness and comfort.

Really nice welcome, nothing was too much trouble for the team, available 24/7 and it was a really nice, comfortable and a real hotel. Street parking was available and there is a good bus service into the City Centre, just be careful after eight pm as the buses shorten and an Uber/taxi might be more convenient. My son and fiancee claimed and even quieter and comfy three nights than we had!

I stayed here previously for a conference, and enjoyed the environment - it feels like it’s outside the city, with fields and pubs nearby. But it’s really not that far from the city. So for an informal planning meeting a colleague and I decided to return here. I love the pub, The Plough, just a few minutes’ walk away. And the staff are friendly. It’s often booked for weddings so there is a happy vibe. And if you don’t mind a bit of a walk, the city centre or one of the University campuses is within striking distance.

Excellent location, easy to get into York and to the university. The kitchenette was very useful for us and the accommodation was spacious. Very comfortable bed and little noise despite being on busy road. We slept well!

Exceeded our expectations. Very comfortable. Great breakfast with multiple options. Also had dinner there a few nights. The staff were friendly and efficient. Even though it was a 45-minute walk from the city centre, it was no problem. The number 7 bus stops right in front and runs every 10-15 minutes. It takes you right to the railway station. We used it often. £2 fare per person. The walk in was wonderful. Either along the river or on the street. So much to see.